Help Centre
How can we help you?
We're a small, friendly team based in Bath. We aim to reply to all enquiries within one working day.
Quick answers
Popular questions
You have a full 30 days from delivery to return unused items in their original packaging. Every return comes with a free prepaid label — just start it from your account.
Browse the collection, add the pieces you love to your bag and check out in a few clicks. You can pay as a guest or create an account to keep everything in one place.
We ship right across the UK mainland, with selected international destinations available at checkout. Delivery costs and estimated times are always shown before you pay.
Most of our glassware and tableware is dishwasher safe — look for the care note on each product page. For pieces with delicate finishes we recommend a gentle hand wash to keep them looking their best.
We accept all major debit and credit cards, PayPal, Apple Pay, Google Pay and Klarna. Simply choose your preferred method at checkout.
As soon as your parcel is dispatched we'll email you a tracking link. You'll also find the live status under Orders in your account at any time.
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Start a chatOpening Hours
| Monday – Friday | 9:00am – 5:00pm |
| Saturday | 10:00am – 3:00pm |
| Sunday | Closed |